Job Details

Project and Program Coordinator for an International Company (ID:8314)

Job Role
Other Jobs
Contract Type
Perm
Location
Brussels
Salary
€2,400 - €3,000
Date Added
28/01/2022
Date Expires
25/02/2022
Industry
Other

On behalf of our client, an international and well-known company, we are looking for a Program Coordinator for covering a maternity leave. The purpose of the role is to develop and maintain excellent relationships with all key stakeholders, having strong communication & interpersonal skills across all levels and backgrounds. As a Program Coordinator, you will report to the Marketing Director and will work with the Marketing Department and suppliers.

 

DESCRIPTION


Customer Service & Participant Management

  • Handle all incoming enquiries (email, telephone etc.) and liaise with the Sales Team
  • Register participants in the CRM system (Salesforce)
  • Handle all queries from registered participants, resolve logistical and administrative problems, provide excellent customer service support
  • Ensure the participants are logged in
  • Based on the participants list- update the system - with any changes in spelling of participant’s name, company details etc. and confirm participants who were present and indicate no-shows in system
  • Close outing in system and clearly indicate final number of attendees.

 

Venue & Hotel Management

  • Book and pay venue and hotel accommodation
  • Tasks include scouting venues, analysis and recommendations, ongoing monitoring of quality, implementation of corrective actions, and maintenance of quality.

Logisitics and Materials

 

  • Issue and implementation of POs
  • Ensure that the company does not invest in any operational costs above budget for all suppliers
  • Process invoices
  • Handle all requests for support and liaise internally to pull the required resources together
  • Provide info and brief on requirements (including timing, administration tasks, logistics, online skills etc)
  • Ensure, provide and send of suitable materials
  • Create the relevant purchase order form and place the order with the supplier
  • Store master material in Sharepoint/programme materials/OE
  • Ensure pre-work is uploaded to system and goes out on time.

 

Marketing & Scheduling

  • Liaise with Marketing Department for updating the templates and ensure that content on the website and in brochures is up to date
  • Enter scheduled dates into the CRM system (Salesforce) received from the Marketing Director
  • Weekly meeting with the Marketing Director for planning and scheduling.


PROFILE

  • You have ideally a Master’s Degree or equivalent by experience
  • You have 5 years’ experience in a Project Manager or Coordinator role 
  • You have experience in international and multi-cultural environments and have worked with senior management
  • You have excellent communication skills – written and oral – in English, other EU language is an asset
  • You are proficient in MS Office (Word, Excel, PowerPoint, Outlook, etc)
  • You have experience with CRM / Salesforce systems
  • You have excellent analytical, logistical, coordinative and administrative skills
  • You have high level customer care and time management skills, with a pro-active approach
  • You are outgoing, detail oriented and have excellent communication and organizational skills
  • You are professional, rigorous, results oriented and have good follow-up skills.

 

OFFER

  • A temporary contract of 6 months
  • A competitive salary
  • A very international, multicultural and pleasant working environment.

 

INTERESTED?

Please send your CV to AS1@excel-interim.com